RETURNS & EXCHANGES POLICY

At Cloudy, we want you to love your fits.

Exchanges are accepted within 24 hours of receiving your order.

We do not offer returns or refunds.

Items must be unworn, unused, and in original packaging with tags still attached.

Customers are responsible for exchange shipping costs unless the item received is incorrect or defective.

To request an exchange, please contact us within 24 hours at info@cloudy-eg.shop with your order number and details.